Shipping and Refund Policy
Last updated: January 08, 2025
Shipping Policy
Delivery Coverage
- We ship to all locations across India
- Service availability may vary in certain remote areas
- For any shipping queries, please contact us at 096911 74314
Delivery Times
- Orders are typically processed within 24-48 hours of placement
- Estimated delivery times:
- Metro cities: 2-4 business days
- Other major cities: 3-5 business days
- Remote areas: 5-7 business days
- Actual delivery times may vary based on location and local conditions
Shipping Methods
- We partner with reliable courier services to ensure safe nationwide delivery
- Temperature-controlled packaging is used when necessary to maintain product freshness
- Track your order through tracking details provided after dispatch
Shipping Guidelines
- Provide complete and accurate delivery address with PIN code
- Include active phone number for delivery coordination
- Someone should be available at the delivery address to receive the order
- Additional shipping charges may apply for remote locations
- During extreme weather conditions, delivery times may be affected
Delivery Charges
- Shipping charges are calculated based on:
- Delivery location
- Package weight
- Order value
- Exact shipping costs will be displayed during checkout
- Free shipping may be available on orders above a certain value (if applicable)
Refund Policy
No Returns and Refunds
- Due to the perishable nature of our organic products, we maintain a strict no-returns and no-refunds policy
- All sales are final once the order is dispatched
Quality Commitment
- Each product undergoes strict quality checks before dispatch
- Products are specially packed to maintain freshness during transit
- We recommend inspecting products immediately upon delivery
Order Cancellation
- Orders can be cancelled only before dispatch
- Once an order is dispatched, it cannot be cancelled or returned
- Cancellation requests must be sent to [email protected]
Contact Us
For any questions about our shipping policy or to track your order, please contact us:
KKF Kasturi Krishi Farm
A6, behind Bittan Market, Mannipuram
Char Imli, Bhopal, Madhya Pradesh 462016
Email: [email protected]
Phone: 096911 74314
Website: https://kasturikrishifarm.com/contact-us/
